Cordaware bestinformed® is the leading desktop mass notification system used for companywide distribution of urgent information. Messages are instantly distributed according to specified groups. The messages then immediately appear on the recipient's desktops as a dynamic news-ticker.
What may at first sound quite simple, is in fact a real-time communications platform that evolved over several years. It is used by numerous renowned companies to ensure the highest level of information security. We have listened to our customers demands to meet the need of challenging mass notification and individual real time communication.
Try Cordaware bestinformed® with this 30-day trial for free!
This free trial includes Cordaware bestinformed® Alarm Enterprise Edition together with the add-ons Remote Access and TED. If you wish, licensing takes place after testing.
The Basis Edition of Cordaware bestinformed® is a dynamic notification and messaging tool. With bestinformed®, you are well prepared in case you need to respond quickly and flexibly to changes, which urge you to inform a large number of people at once. The central element of bestinformed is the Infoband.
Messages appear immediately as a ticker-tape at the top of the screen. The message is displayed without interrupting the employees' regular work.
Main Focus of bestinformed® Basis Edition:
Complete system outages
When a complete failure of primary systems occurs, all employees of the company are to be notified immediately in order to relieve telephone systems and to optimize the employee's task management.
Distribute the information in just a few moments with the help of the Infoband. For further information, you can add hyperlinks to websites, word documents, etc. If the complete system failure cannot be fixed within a day, you can consider sending the staff home in order to save resources. Once the complete system failure has been repaired, you can easily inform the staff of the restored availability.
The advantage: The ticker is displayed immediately! You do not have to take a waiting period into account before messages are read. Since the Infoband is also visible on the logon-screen, complete system failures of the domain can be announced effectively.
Proactive IT information
Not only quality-management frameworks, such as ITIL or ISO 20000, require transparent and efficient informing of the users. An optimal user-communication is essential, especially if a small crew has to service a large number of users. With bestinformed®, you can inform as fast as possible in cases of:
- Fault clearances
Emergency communication in case of alert and evacuation
Cordaware bestinformed® offers the fastest method for sending a message to as many PCs as desired in the case of an alert.
Depending on network and hardware configuration, 1000 - 3000 notifications per second are sent. According to needs, the messages can be sent as ticker or as Pop-up combined with an acoustic signal.
If necessary in case of alert, all screens can be locked companywide with a mouse-click. Thus, alerting and evacuation measures are very effectively supported and unauthorized PC access is prevented in such situations.
All desktops can be locked within seconds!
Notifying specific employees
Changes in process management require the notification of specific employees. However, these employees are not always at their desks because they might be working on different computers. Generally, the email client is installed only on the personal workstation, a factor which complicates the immediate information transfer. The Infoband message can "follow" the employee. In other words, no matter where the employee has logged on (assumed his or her own name is used), the message is delivered to him or her promptly and immediately visibly.
Spreading important content within seconds
Important information on an upcoming software update is provided with a PDF document, which must be distributed as quickly as possible. The document is distributed by linking it to the ticker. Content can be inserted with a few clicks:
Notifying visually impaired employees
Today, spoken messages can easily be saved as sound-files. Send an Info and play the spoken message along with it. This way, visually impaired employees can also be notified easily.
From Cordaware bestinformed® Version 5, the Infoserver is able to accept AirSync/ActiveSync, IMAP4 and XMPP/Jabber based client connections.
From Cordaware bestinformed® Version 5 it is possible to setup a client connection to the Infoserver using the XMPP/Jabber protocol. This allows to connect devices and applications without the need to install an Infoclient or where the Infoclient cannot be installed. Also, XMPP/Jabber clients can send and submit a response text to any Info which is accessible on the Infoserver's website.
The XMPP client connection is permanent and visible in the connection overview with username, IP address and other protocol-related data. XMPP connections are SSL secured by default.
From Cordaware bestinformed® Version 5 the Infoserver is able to accept AirSync/ActiveSync based client-connections. AirSync/ActiveSync is an email protocol designed for Microsoft Exchange Server for connecting mobile devices. Many mobile phone manufacturers feature their devices with preinstalled AirSync/ActiveSync email-client running as service, thus enabling to connect these clients to the Cordaware bestinformed realtime communications architecture in the same manner as the native Infoclient or any other client (XMPP/IMAP4).
From Cordaware bestinformed® Version 5 it is possible to setup a client connection to the Infoserver using the IMAP4 protocol. This allows to connect devices and applications without the need to install an Infoclient or where the Infoclient can't be installed. The IMAP4 client connection is permanent and visible in the connection overview with username, IP address and other device-related data. IMAP4 connections are SSL secured by default.
Cordaware bestinformed® is compatible with Citrix and has been certified by Citrix Ready. A list of compatible Citrix products can be found here.