Where can I find the documentation for Cordaware bestinformed^®?

The documentation is available after download and installation of the software. You can access the documentation file from the "Help" item in the bestinformed menu.

Is the Cordaware bestinformed^® technology comparable to netsend or RSS systems?

No, bestinformed is conceptionally and architecturally designed to provide high-priority messages to any number of clients, individually, group-specifically and as fast as possible. These and other requirements for business critical real-time communication can not be met by the technologies mentioned above.

Is it necessary to install a piece of software in the client?

Yes, for meeting the requirements of highly performant real-time communication, the bestinformed Infoclient is installed as a service on the client.

Which hardware-requirements are demanded for the optimal use of Cordaware bestinformed?

In general, a simple hardware-setup will be sufficiant, for example Pentium III with 256 MB RAM.
For client numbers larger than 1000, we recommend to use a common server-system, e.g. Pentium IV dual-processor and 1G RAM, for the optimal performance of the Infoserver. If the number of client-connections exceeds 50,000, we recommend to use additional network interface cards.

Which operating systems are currently supported?

Infoserver and Infoclient in Version 3 can be run on all Windows operating systems from version Win95 on up (Win98, WinNT, WinME, Win2000, WinXP, Windows 2003 and Terminalserver), except Windows Vista. Infoserver and Infoclient in Version 4 can be run on all operating systems from Win2000 on up (Win2000, WinXP, Windows Vista, Windows 2003 and Terminalserver). Infoserver and Infoclient in Version 5 can be run on all operating systems from Win2000 on up and are also Windows 7 and Windows Server 2008 compatible.

Is there a possibility, to use bestinformed on Linux machines?

Currently, we offer an enhanced version of the Javaclient, which can download from the Download section of this website.

How big is the network-load of the client-server communication?

The distribution of an Info needs approximately 10 kb, the network-load generally is considered as harmless.

Is there permanent network-traffic between client and server?

No, because of the push-method, network-traffic is generated only when distributing new messages.

Does the client access the internet during the Autoupdate process?

No, the new version is provided internally on the Infoserver. Furthermore, the bandwidth can be regulated upon demand and alternative servers can be defined.

Is Cordaware bestinformed^® Windows 7 compatible?

Yes, Cordaware bestinformed^® is Windows 7 compatible. However, version 5 is needed.

Can Cordaware bestinformed^® be operated on terminalserver-farms, like e.g. Citrix?

Yes, bestinformed can be operated smoothly with thinclients and published application.

How many clients can be addressed at reasonable pace?

By using the Cordaware bestinformed^® Grid architecture and a suitable hardware and network setup, any number of clients can be addressed within minutes.

What's the benefit of being Cordaware Support customer?

Next to the standard support-services, Cordaware Support customers receive all new full versions of bestinformed at no extra charge and can ask for customization.

Does bestinformed support multiuser processing?

Yes, the Enterprise Edition offers an extensive multiuser concept.

Is it possible to import already existing groups from directory services like Active Directory?

Yes, groups from all LDAP-basend directory services can be imported and synchronized.

You can find more questions and hints in our customer forum.