Regular customer- and staff-surveys are indispensable for modern management and common quality management systems, such as ISO or EFQM, even demand this process.

So far, the de facto implementation of these processes has proven to be quite intense and challenging. Paper questionnaires had to be provided, distributed and evaluated manually.

A substantial improvement to this matter are the currently popular online questionnaires. Thus, much time and paper can be saved and the results are mostly available in digital form for further processing.

Yet, these procedures still have potential for improvement, mainly in the areas of feedback-ratio and speed. Not all employees participate promptly and the partially circumstantial authentification process often acts as a barrier for the user.

Therefore, Cordaware TED offers visionary live-polling. Surveys appear instantly as link in the bestinformed ticker, are promptly answered and the results are sent back to Infoserver immediately. Thus, the evaluation is available at once, it can be exported to various formats or analysed with the internal reportgenerator.

By using the Cordaware TED procedures, the currently best possible return- and feedback-ratios can be obtained.

Quit running your surveys with "brakes-on", try Cordaware TED today!

  

The results are evaluated automatically. They are available immediately after the runtime has ended and can be printed right away.

Of course, your corporate design can be integrated into the user interface after implementation.

Data, that would usually require a lot of time and effort to receive, can now be acquired in a matter of minutes. Especially when it comes to customer satisfaction, it is helpful to be able to determine dissatisfaction and problems quickly and to react accordingly.
 
An overview of functions:

• Dynamic sequence of questions
• Routing logic
• Multiple choice + open question options
• Rating questions with any number of ratings
• Numeric entry fields
• Date field
• Information tables with any number of rows and columns
• Evaluation tables with any number of evaluation fields and options

Main areas of use:

• Measuring customer satisfaction
• Surveys
• Voting
• Employee feedback
• Quick decisions

Advantages:

• Saves time
• Reduces costs
• Considerably increased flexibility and ability to make decisions
• Increased acceptance (e.g. by measuring customer satisfaction of a helpdesk)
• etc.

Get a definite head start by being able to make decisions quickly, despite having a large range!

Further functionallity:

- Extended display possibilities for tables
- Users can resume aborted surveys
- Interview mode
- Summary of own answers for users
- Copying single questions
- Import / export surveys

Report generator und sample report templates

The integrated report generator offers vast report and evaluation possibilities. 

Simple example of the creation of a sample-report.